Important Water Maintenance Update for Cinco MUD No. 5 Residents: Scheduled Cleaning of Water Mains

Dear Residents of Cinco Municipal Utility District No.5,

We are writing to inform you that your water services will be interrupted in the next few due to essential maintenance work on the water mains in your neighborhood. The work involves cleaning the water mains to remove scale and mineral deposits that accumulate over time and can cause reddish-looking water. While the discoloration is harmless and caused by natural mineral oxides, it is important to maintain clean water mains for the quality of your water supply.

How Does It Work?

We will be using a method called “Air Scouring” to clean the mains. This method is efficient and causes minimal disruption. Here’s how it works:

  1. Isolation: We close the valves at either end of a section of the main.
  2. Air Supply: An air supply hose is attached to a fire hydrant at one end of the closed-off section.
  3. Agitation: Clean, high-volume air is pumped into the hydrant, agitating the water and loosening mineral scale.
  4. Scouring: The loosened material acts as a scouring agent, further cleaning the pipe.
  5. Flushing: We open the water supply valve slightly to maintain the process. The open hydrant will eventually release clear water, indicating the cleaning is complete.

Your Role:

We understand that water service is crucial, and we apologize for any inconvenience. Your cooperation is essential to ensure the job is completed efficiently:

  1. Meter Turn-Off: We will turn off every meter during this process to prevent debris from entering your house line.
  2. Flushing Your Line: After the work, please open an outside faucet to flush any residue from your house plumbing. This should only take a few minutes.
    • Do not open inside sink faucets to avoid clogging sink aerators.
    • Avoid opening hot water faucets to prevent debris from entering your water heater.

Appearance of Water:

In some instances, the water may appear “milky” due to air in the water. This condition is temporary and should clear quickly.

We appreciate your understanding and cooperation during this maintenance work. Should you have any questions or concerns, please do not hesitate to contact us.

Thank you for your assistance and patience.

Why You Should NOT Flush Wipes

Did you know that some paper products and wipes are advertised as “flushable” but are not!

Sure, they will flush down, but they do not flush out. Instead, they get caught in sewer lines, pumps, filters, and screens at the sewer plant. This results in costly repairs or cleanup!

You have control to prevent these repair expenses by simply not flushing wipes, paper towels, hygiene products, and other items into the sewer system.

Garbage Pickup Monday January 15, 2024

Cinco 5’s garbage contractor GFL Environmental has suspended trash service for today due to the wintry weather. Drivers on the road have reported some snow flurries and, with temperatures remaining below freezing, GFL has asked drivers to come in for their safety. GFL will service customers scheduled for Monday on the next scheduled service day – Thursday.

GFL apologizes for the inconvenience. If you have questions, please contact GFL Environmental at 281-368-8397.

Garbage Pickup January 4, 2024

Cinco 5’s garbage contractor GFL Environmental did not pick up the trash in all areas of the District on Thursday, January 4.

The contractor will pick up in the missed areas on Friday morning, January 5. If your garbage is not picked up on January 5, please contact GFL Environmental at 281-368-8397.

Notice about Holiday Trash Pickup

Please be aware of the trash pickup schedule for Christmas 2023 and New Year’s Day 2024.

This year, Christmas and New Year’s Day both fall on Mondays, which are regularly scheduled trash pickup days. Since that is the case, under the Holiday Trash Pickup Schedule, trash will be not picked up on either Christmas or New Year’s Day, but on the following service day (Thursday).

Please contact garbage provider GFL with any questions at 281-368-8397.

Notice of Public Hearing on Tax Rate

The Cinco MUD 5 will hold a public hearing on a proposed tax rate for the tax year 2023 on September 26, 2023 at 4:30 pm at Willow Fork Country Club, 21055 Westheimer Parkway, Katy, Texas. Your individual taxes may increase at a greater or lesser rate, or even decrease, depending on the tax rate that is adopted and on the change in the taxable value of your property in relation to the change in taxable value of all other property. The change in the taxable value of your property in relation to the change in the taxable value of all other property determines the distribution of the tax burden among all property owners.

Visit to find a link to your local property tax database on which you can easily access information regarding your property taxes, including information about proposed tax rates and scheduled public hearings of each entity that taxes your property.

Notice of Public Hearing on Tax Rate (PDF)

Cinco MUD No. 5 Stage 1: Mild Drought Notice

Cinco MUD No. 5 has been placed in the “Stage 1: Mild Drought” stage of its Drought Contingency Plan. In this stage, residents are asked to voluntarily reduce water consumption whenever possible. Please try to remain conscious of your water usage while we all proceed through this together. Every drop counts!

  • Even numbered addresses are requested to limit irrigation even numbered days
  • Odd numbered addresses are requested to limit irrigation odd numbered days
  • Irrigation should be prohibited between the hours of 6 am and 10 am, and between the hours of 6 pm and midnight.

Listed below are some of the many steps that all residents of our community can easily do to reduce consumption.

Ways to Conserve Water in the Yard

  • Use a broom, not a water hose, to clean driveways and sidewalks.
  • When your kids want to cool off, use the sprinkler were your lawn needs it most.
  • Set a timer to remind you when to turn off the sprinklers. A running hose can let out up to 10 gallons of water per minute.
  • Put a layer of mulch around trees and plants. Mulch will slow evaporation of moisture while discouraging weed growth.

Ways to Conserve Water in the Bathroom

  • When running a bath, plug the bathtub before turning on the faucet. Then, adjust the temperature as the water is running.
  • Better yet, take five-minute showers instead of baths. A full bathtub requires up to 70 gallons of water. If you keep your shower under five minutes, you will save up to 1,000 gallons per month.
  • Turn off the water while brushing your teeth and you can save up to four gallons per minute. That equals 200 gallons per week for a family of four.
  • Check faucets and shower heads for leaks and make sure you turn them off tightly after each use. One drip every second adds up to five gallons per day. Install aerators and flow reducers in sinks and shower faucets.
  • Test your toilets for leaks – toilet leaks can be silent! A good way to check is by putting food coloring in your toilet tank – if it seeps into the bowl without flushing, then there is a leak that needs fixing

Ways to Conserve Water in the Kitchen

  • Use your dishwasher- it uses less water than washing dishes by hand. Make sure it is a full load before starting a cycle, and you will save up to 1,000 gallons a month.
  • If you have to wash a few pots by hand rinsing, turn the water off when you are not rinsing. Better yet, instead of running the water while you scrub the pots and pans, soak them in soap and water.
  • Use a designated water bottle or glass to refill all day, allowing you to cut down the number of glasses to wash.
  • Defrost food in the refrigerator rather than running it under the faucet. Cook food in as little water as possible to conserve water and retain more nutrients.
  • If you accidentally drop ice cubes, place them in a house plant instead of tossing them in the sink.

Ways to Conserve Water in the Laundry

  • Wash only a full load when using an automatic washing machine (32 to 59 gallons are required per load).
  • Use the lowest water-level setting possible on the washing machine for light or partial loads.